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SoftLib Company Profile
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Softlib is a pioneer and leading provider of Knowledge Delivery and Management software, helping our customers cut costs and accelerate time to resolution in their service, IT, support and helpdesk organizations. Our customers include financial organizations, insurance companies, government agencies, manufacturing companies, High Tech, Medical equipment, Telecom etc.
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Our intelligent software products help service organizations and end users get to the right knowledge quickly and easily, thus improving service and reducing service costs.
Download the Softlib Meaning-Based Knowledge Suite Brochure
Our iMatch automatically responds to new issues by matching them with existing Solutions or past issues, overcoming the need for manual search or to guess the right keywords in order to get to the right knowledge. iMatch patent pending matching technology accurately delivers Self Help to end users as well as assists Service agents in leveraging existing knowledge.
Download the iMatch Brochure
Download the iMatch Proof Of Value (POV) Service Brochure
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Got too much information in too many separate and un-organized information sources? iSolve is the complete solution for knowledge virtualization & management, allowing you to organize/add/share/search/navigate/analyze federated knowledge without moving any information around. iSolve is typically implemented in days.
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Download the iSolve Brochure
For further information please click here
To download the company profile in pdf please click here
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